When someone thanks you for doing them a favor, there are any number of stock ways to respond. “No problem.” “It was nothing.” And, of course, “You’re welcome.” For some situations, though, there’s a phrase that […]
Book Review: Yes! 50 Scientifically Proven Ways to Be Persuasive by Robert Cialdini, Noah Goldstein, and Steve J. Martin
Yes! 50 Scientifically Proven Ways to Be Persuasive is a fantastic book that’s chock-full of tips that turn research findings in behavioral psychology, social science, and related areas into tips to make us more persuasive in our personal and professional lives.
My friend Guy Kawasaki, no slouch at persuasion himself, turned me on to Robert Cialdini’s writings. It’s safe to say that if you have enjoyed my articles about the practical uses of brain research in marketing and sales, you’ll find plenty to chew on in Yes! […]