The Power of Text

google parisian love

What makes an engaging television commercial? If you think visual and auditory appeal – action, sound, music, people, color, etc. – you would usually be correct. Ditto for high production values. An exotic location might help, too. But the recent Super Bowl provided an example that should warm the hearts of copy writers everywere: the Google “Parisian Love” ad. Here’s the ad that represented Google’s entry into the big league of Super Bowl advertising:

When you view the ad, you’ll notice that it differs from the typical Super Bowl commercial, and indeed, from almost any television spot that you have seen. There are no dogs, horses, or monkeys. No scenery. No fast cars. No gorgeous women. In fact there are no humans at all. Other than a few small, fleetingly-seen maps, the only graphic element is the prominent Google logo.

What the ad DOES have is TEXT… lots of text. Not only does the ad have text to read, but there’s plenty of spurious text that the viewer has to ignore while trying to keep up with the rapidly changing screens. Just as in real Google searches, multiple suggestions are shown, as are multiple results for each completed search. Despite the quick screen changes and irrelevant content, though, viewers can easily follow the story spelled out by the searches.

So, to recap so far… Google decided to spend nearly $3 million to air an ad that cost next to nothing to produce, has no actors or CGI animation, no cute animals, nothing but a series of words typed into a search boxes and the generated search results. At first glance, this might sound like E-Trade’s famous, “We just wasted $2 million bucks” ad, but it’s not.

In fact, this unlikely ad was highly effective.

How do we know? One indicator might be critical acclaim. Every year, marketing profs at Michigan State University rank the Super Bowl Ads, and this year their top choice of the 60 commercials was Google’s ad. Their reasoning was “…fantastic story, low production costs and the surprise factor. It sells what they do in a simple way.” (See MSU profs rate Google ad top Super Bowl commercial.)

A more telling indicator, though, might be how people responded physically and emotionally to the ad. Sands Research conducted a study of all 60 or so ads that aired during the 2010 Super Bowl (see Super Bowl 2010 Ad Winners), and Google’s Parisian Love ad came in at #4 in terms of what Sands calls “neuro-engagement.” That an ad consisting entirely of text could outscore nearly all of the other Super Bowl ads was a surprise, according to Stephen Sands, founder of Sands Research. Sands commented that in addition to the high neuro-engagement score, the Google ad was one of the most-remembered ads when the subjects were surveyed after the experiment.

The neuromarketing takeaway from this is that even in a highly visual medium like television, properly used text can beat commercials with amazing imagery and production values.

From a branding and memorability standpoint, having a giant “Google” logo on the screen much of the time is likely a good thing. But what made this ad work is that the text told a compelling story. I’ve written about the power of stories in advertising in Your Brain on Stories, as has Brian Clark at Copyblogger (How to Write a Story That Sells, 37 Seconds to Great Storytelling). This remarkable Google commercial is further proof that text can be amazingly powerful when it tells a story.

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This post was written by:

— who has written 957 posts on Neuromarketing.

Roger Dooley writes and speaks about marketing, and in particular the use of neuroscience and behavioral research to make advertising, marketing, and products better. He is the primary author at Neuromarketing, and founder of Dooley Direct LLC, a marketing consultancy. Follow him on Twitter.

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7 responses to "The Power of Text" — Your Turn

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Jonathan Fields
Twitter: jonathanfields
26. February 2010 at 9:18 pm

Agree, the copy was great storytelling. But, that alone isn’t what engaged. The musical score, simple as it was, was an essential element. Watch the ad with the volume turned off and it’s a totally different experience.

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Brendon Clark 27. February 2010 at 3:24 am

I agree Jonathan, the score was engaging, and aided in carrying the story. It helped confirm the conclusions the text led you to, such as the wedding bells and baby. Good viewing though!

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Martijn 27. February 2010 at 2:57 pm

It’s incredible how this extremely simple ad can be so effective. Hats off to Google!

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Akash Sharma
Twitter: MrAkashSharma
2. March 2010 at 8:33 am

Brilliant ad really, Emphasizing on what Google does the best that is effective and quick search.
Plus the the best part of the ad is that it has a story which people will remember as they took some time to grasp it.
Good to see that just the verbal side of an ad can also work wonders.

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Nadine Bendycki 2. March 2010 at 3:32 pm

Great article, summing up the factors that went into making this ad so compelling. I LOVED the ad when I first saw it run during the SuperBowl and I love the ad when I see it running during evening tv. Your article, though, helped me understand my positive reaction to the ad and caused me to remark to my 21 year old daughter – “Wow! There’s a simple (no simplistic) ad, which is elegant in its execution and design and compelling.” Less is more, you know. Thanks again for your short, but incisive analysis.

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Antonia
Twitter: xyeek
26. April 2010 at 10:13 pm

I agree that text is really powerful. I watched the Google ad without sound and even without sound you got the whole story. Plus it’s something that you’d remember because of the story.

I’m a compulsive reader – if there are subtitles in a movie I’ll read it, so this ad really appealed. I wonder how many people are the same?

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Ed Graves Radiant Barrier 18. August 2010 at 12:33 pm

I still remember how powerful this commercial was! The beauty was the simplicity and also the music… It allowed me to ‘paint’ the picture in my mind. Creating an ad similar is on my bucket list …

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3 responses to "The Power of Text" — Your Turn

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