The Fatal Flaw in Loyalty Programs (And How to Minimize Damage)

Roger Dooley
Loyalty and rewards programs can be great motivators. When a business rewards the behavior they want from their customers - say, giving them a free coffee after they consume nine - they encourage that behavior. The most potent loyalty programs go beyond mere periodic freebies and confer status.The masters of status-based loyalty are airline…
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Neuromarketing for Dummies

Roger Dooley
Book Review: Neuromarketing For Dummies by Stephen Genco, Andrew Pohlmann and Peter Steidl Here's another sign that neuromarketing is becoming a mainstream…
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Neuroscam? Not So Fast…

Roger Dooley
It's been a rough few days for neuromarketers. First, Matt Wall of Slate wrote a thoughtful article, What Are Neuromarketers Really Selling?. Then, PopSci…
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The Simple Way To Minimize Buyer’s Remorse

John Carvalho
Guest post by John Carvalho Who hasn't had buyer's remorse? That post-purchase anxiety about a decision is all too common. Did we pick wisely? Should we have…
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AdAge Challenges the Tinfoil Hats

Roger Dooley
Rance Crain, Editor-in-Chief of Advertising Age (as well as Crain's Chicago Business, Crain's New York Business, and TelevisionWeek) has taken the…
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Ads That Play Inside Your Head

Roger Dooley
We know advertisers are always trying to get inside your head, but what if they could broadcast an ad inside your skull? It sounds crazy, but that's what a new…
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CMU Study Identifies Emotions from Brain Activity

Roger Dooley
One of the ongoing controversies in neuromarketing is how well current techniques can identify specific emotions. While there's general agreement that…
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Google Reader Is Going Away in Days

Roger Dooley
Many Neuromarketing readers still use Google Reader to keep up with their favorite blogs. It has been a great tool, one I used myself. But, Google decided to…
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Chef’s Secret: How to Make Your Product Look Bigger

Roger Dooley
Some restaurants want to make their portions look bigger. Others may want to seem to deliver a modest portion while still satisfying hungry diners. For years,…
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German & Japanese Brainfluence

Roger Dooley
The global reach of Brainfluence is getting a boost. Japanese rights have been sold by Wiley, joining the Korean and Simplified Chinese versions in the Asian…
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