Could a simple smiley face on your power bill change your consumption? Utilities in various states, tired of unsuccessful attempts to encourage energy-saving strategies by their customers, are resorting to an approach based on sound neuromarketing principals: social pressure. As I noted in my post, Green Marketing Doesn’t Work, traditional appeals to “Save the Planet” aren’t effective, while pitches showing that other people are behaving as desired DO perform better.
One simple approach employed by a California utility is to use smiley (but not frowny!) faces to highlight how an individual household compares in its energy usage with its neighbors. […]